Being an owner of a 2011 Cayenne you gotta know the car and what it takes to maintain. I did my research enough,that when i had a broken water pump i knew what to expect. Well they quoted me a good decent price, but I needed better considering I was willing to take my business to Harbor City at another reputable Porsche mechanic. Well, these guys won me over for life!! They worked with me and understood I did my homework on my ride. WE all came up and the whip was delivered (detailed clean). Love you guys!!! go this place if you have a euro ride. Yes, you will have to spend but if the job is done right and its a good price. Go for it!