Absolutely wonderful experience -- can't say enough about these guys and the work they do! Brought my 2009 MINI Cooper S in for an oil change and to get a second opinion on some maintenance work I needed done and was immediately put at ease by Wilbert's demeanor, his expertise and his integrity. We mapped out a plan and I told him I'd be back in a month to start scheduling the repairs. Low and behold I was then rear-ended on the freeway two weeks later and my car seemed totaled! It was the first major accident I've ever been in and because I didn't know what else to do I had my MINI towed to Euro Car Doctor. That's when I first met Tony, who, just like Wilbert, immediately calmed my nerves and assured me that they would help me with whatever I needed. And help they did! In minutes Tony had set me up with a rental car and then helpfully had his dad drive me over to Enterprise to pick it up, which was so nice considering how shaken up I was after the accident. Over the following six weeks, Euro Car Doctor has continued to help me at every turn -- offering advice on how to negotiate with the at-fault party's insurance company about my total loss settlement, asking around to see if anyone in their collective networks may be selling a used MINI Cooper similar to the one I lost, providing trustworthy expertise during the inspections process for the used car I eventually found and wanted to purchase, etc. Truly, I can't recommend this shop enough. Everyone I've interacted with there is knowledgeable, professional, and kind, and I will certainly keep coming back to them again and again. Thank you Wilbert, Tony, Mario, and everyone else -- I so appreciate everything you've done for me!